29Feb
New payout and credit note processing schedule
Dear publishers,As many of you have noticed, we have further improved the speed of credit note processing at ADCocktail.com. Since some questions have come up, here is a brief overview of the processing schedule.
Credit notes are generally processed as follows:
Even-numbered calendar weeks: Wednesday
Odd-numbered calendar weeks: Monday and Friday
This means a maximum waiting time of approximately five working days after submitting a request: Wednesday, then Monday and Friday the following week, followed by Wednesday again. Public holidays may cause delays, which we will address as quickly as possible.
Credit notes can generally be requested once your own earnings reach EUR 10.00. If there are any questions about your request, we will notify you and place it on hold. Please contact us promptly so that we can resolve the matter. Always make sure that your details are complete and correct, especially your tax information.
We wish all publishers continued success and strong earnings.